Can I refuse the overseas transfer of my personal information?
Can I refuse the overseas transfer of my personal information?
You may submit a request to refuse the overseas transfer of your personal information by contacting support@modoai.io. However, authentication, hosting, payment processing, and AI generation are essential to providing the Service. Refusing such transfers may prevent you from using the Service and may result in termination of your service agreement.In such cases, we will provide a 30-day grace period during which you can download your generated content and account information.
Chat support is no longer available. How can I contact you?
Chat support is no longer available. How can I contact you?
You can find answers to frequently asked questions at modoai.io/docs (effective October 30, 2026). If you need further assistance, please contact us at support@modoai.io, and we’ll respond within one business day.
How is it different from AI image tools like Nano Banana and ChatGPT?
How is it different from AI image tools like Nano Banana and ChatGPT?
Those tools generate images. They don’t decide what to make. You still write the prompt, pick the winner, and hope it sells. ModoAI reads your product, works out who it’s for, and builds the shot for that buyer. Every shot comes with the reason behind it.Same photo, same models underneath. What differs is the judgment before the render. That’s what sells.
Can I use any product?
Can I use any product?
Any physical product works. Fashion, beauty, food, home, accessories. ModoAI reads the category and styles to it. The clearer your product photo, the more consistent the result. Make sure the product’s shape and key features are visible.Note: ModoAI doesn’t generate people, faces, or body parts.
Does my photo need to be good?
Does my photo need to be good?
One requirement: the product’s shape and key features have to be visible. A phone photo clears it.ModoAI takes care of the background, lighting, and composition. No studio, no retouching.
How do I create an image?
How do I create an image?
You can work in two ways. Take the concepts ModoAI proposes for your product, or set the scene yourself by uploading a background for ModoAI to place the product in (Beta). Style Work gives you marketing shots across styles. Studio Work places your product in a background you choose.
What are credits?
What are credits?
Credits are the unit used for image generation. 1 credit equals 1 image generated.For details, see Credits and How credits are deducted.
How do I edit my profile?
How do I edit my profile?
You can update your information directly from My Modo > My Info. Click the arrow ( > ) next to My Information or Store Information to edit and update your details.
How do I delete my account?
How do I delete my account?
We are currently preparing an in-app account deletion feature. See Delete Account for what to check first and how to request it.
Is the service available in English?
Is the service available in English?
Yes. With the official launch, ModoAI supports both Korean and English. You can change the language under Settings > Language, and more languages will be added progressively.
Will my images and credits from the beta period be kept?
Will my images and credits from the beta period be kept?
Yes. Your work history and credits from the beta period are retained after the official launch.For details, see the Global Launch notice.